Nuacom is a centralized VoIP solution that enables supervisors to maintain the agent activity wallboard and record incoming and outgoing conversations in compliance with GDPR regulations to improve results. Key features include call queue management, analysis, encryption, user location, performance monitoring and data monitoring. It includes an intelligent call forwarding feature, which allows employees to forward calls to a specific agent or group and manually or automatically switch calls from landlines to mobile phones. In addition, the IVR design tool allows administrators to configure greetings, menus or call workflows and record crucial data including custom call ID, number name, directory and more.
NUACOM – TUTORIAL
Increase the productivity of your team with a VoIP phone system that you can use directly on your PC! Let’s look at this tutorial together:
NUACOM – FEATURES
- Greeting Message: All calls are answered automatically IVR Design Tool: Design your call flow with greetings, menus and actions Opening hours: set one or more working hours Integrations: All call events sync with CRM, Email Marketing, and over 40 apps Log all calls and stop missing out on your offer details Smart Call Transfer: Internal or external, to a single agent or to a group Switch calls from your landline to mobile, manually or automatically Make many more calls with the click-to-call feature and increase your sales
Nuacom is a call management solution that uses API and Zapier to integrate with several third party applications such as Salesforce, Hubspot, Pipedrive, Agile CRM, amoCRM, Streak and more. Leave your opinion of this program with a review.
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|Usabilità: 8.5 /10||Velocità: 9 /10||Funzioni: 8.5 /10||Supporto: 9 /10||Prezzo: 7 /10|