Womply is a cloud-based reputation management solution that enables small businesses to streamline processes related to email marketing, customer relations, payment processing and more. Administrators can use the platform to compare performance or revenue metrics against competitors to aid decision making. The solution allows companies to build their reputation on online platforms such as Google, Facebook, Yelp and others, track reviews, solicit customer feedback via text message or email, and automate processes for responding to reviews. It allows users to monitor customer interactions, create and update profiles, add banking details, conduct surveys, and communicate via messaging. In addition, managers can evaluate customer lists with details such as name, contact information or spending history and gain visibility into various business metrics.
WOMPLY – TUTORIAL
WOMPLY – FEATURES
- Quickly and efficiently solicit customer feedback.
- Take control of your business’ online reputation.
- Increase your online presence to attract more customers.
- Allow your best customers to share their positive experiences in popular online forums.
- Receive direct feedback from customers to increase engagement and satisfaction.
- Eliminate negative reviews before they end up online.
- Keep track of employees who send the most customer review requests via staff rankings.
- Simple, easy to use and designed for small business owners.
Womply, a review management solution, makes it easy to integrate with various third-party credit card processors, service providers, social media platforms, email marketing solutions and point-of-sale (POS) systems.
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|Usability: 9 /10||Speed: 9 /10||Features: 8 /10||Support: 8.5 /10||Pricing: 8.5 /10|