Unifocus Review

Unifocus is a unified platform for workforce and hotel operations management. It enables hotels, resorts, and multi-property operators to optimize labor, ensure compliance, manage daily operations, and enhance customer service—all from a single integrated solution.
It also offers AI-powered labor demand forecasting using data from occupancy, POS/PMS, events, and seasonal trends. Features include digital time tracking via mobile biometric clocks or web kiosks with geolocation, mobile clock-ins, and scheduling controls. It supports customized rules to comply with labor laws across the UK, EU, and globally. Additionally, dynamic labor budgeting aligns staffing with financial goals.

UNIFOCUS – TUTORIAL

UNIFOCUS – FEATURES

• Historical labor trends by role and department
• PMS data (occupancy, ADR, length of stay, etc.)
• Events and group activities
• Meal periods, cover counts, and weather trends
• Business rules like fixed vs. variable labor, part-time vs. full-time mix
• Property-level forecasts by day, week, or custom period
• Shift-level projections with hourly granularity
• Forecasts auto-update as business conditions change
• PMS integration ensures real-time alignment
• Auto-generated shifts that match actual needs
• Demand-based scheduling, not based on assumptions
• Overage detection before it becomes costly
• Proper staffing mix to meet hotel labor standards
• Catering adjustments based on conventions and events
• Spa and valet staffing adjusted for weather and occupancy
• Casino staffing modeled by expected gaming volume and peak hours
• Housekeeping aligned with guest turnover patterns
• Supports multi-property and multi-brand forecasting logic
• Secure, role-based access for GMs, CFOs, and regional ops leaders
• Offers, swaps, and shift requests via mobile devices
• Drag-and-drop interface for shift changes
• Assignment by team, role, or skill set.