Best Customer Relationship Management Software: Our Reviews List

2020 Top CRM Software List

Software Reviews List | User Guide | Comparison Table
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    • ApparelMagic is an ERP solution specially developed for companies in the fashion sector. It has a multi-channel sales and inventory management feature that allows you to supervise information on multiple sales paths. The software also helps you carefully supervise product design, development and costs.

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    • NetHunt is a CRM (Customer Relationship Management) solution designed to transform your Gmail inbox into your CRM hub, making it easy for you and your team to manage customers’ requests, sales and marketing campaigns. With NetHunt you can check the configuration of your contact list so that you can distinguish between business contacts and personal contacts. When you open a customer’s email, you will immediately see the contact information of the sales representative.

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    • With PlanPlus you can organize and assign priorities, automate your business and simplify customer and contacts management, sales opportunities, leads, marketing campaigns, projects, documents, individual and group calendars, task management, planning and goal-setting. This CRM software has one of the best activity management systems with the Franklin Covey A-B-C-1-2-3 methodology.

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    • aACE offers cloud-based on-premise business management software. Modules include accounting, customer relationship management (CRM), corporate resource planning (ERP), inventory and order organization, and production management. Other features include shipping, calendar and planning.

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    • With PlanPlus you can organize and assign priorities, automate your business and simplify customer and contacts management, sales opportunities, leads, marketing campaigns, projects, documents, individual and group calendars, task management, planning and goal-setting. This CRM software has one of the best activity management systems with the Franklin Covey A-B-C-1-2-3 methodology.

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    • Freshsales is a CRM software created and developed by the Freshworks company. It has a highly intuitive user interface and a series of powerful features that include lead scoring based on AI (Artificial Intelligence), visual deal pipeline and intelligent workflow automation. Freshsales offers companies everything they need to manage their sales in one package and is trusted by over 15,000 companies in over 80 countries.

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    • Tubular is a CRM software that allows you to better manage your sales pipeline, organizing your contacts and optimizing sales. It is a program that takes advantage of the cloud functionality and supports you in managing relationships with your customers, thus allowing you to save time and energy while still having full control of the entire business situation. 

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    • Salpo CRM is a CRM software. Thanks to this program, you will get a 360 ° view of all your business data both from desktop and mobile. Automatically store emails, calls and notes to your customers, companies, opportunities and projects. You will push your team to turn to potential customers at the right time, using sales automation features. 

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    • Raynet CRM is a CRM software to better manage relationships with small and medium-sized customers. It has features to organize contacts and leads, business management and sales reporting. You can customize the account, contact the lists by adding tags and order the contact database using the predefined or newly created filters.

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    • Bpm’online CRM is a cloud-based CRM software that offers to the users the ability to view marketing, sales and services through a single platform. For example, you can use your smartphone or tablet to schedule tasks, meetings or phone calls, save all presentations in the knowledge base to show them during a meeting with the client. 

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    • Clearview InFocus is a tool that offers you everything you need for accounting services, inventory management and much more. A large number of architecture and engineering firms have taken uses the services of this extraordinary ERP software. The dashboard provides you with the most important information you would like to see at all times.

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    • Kechie is a 100% new generation cloud-based ERP software. It is a complete and integrated program that simplifies business processes, whether it is a small startup or a consolidated company. The platform uses its own database which centralizes these procedures in one place.

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    • Awery is a corporate resource planning system (ERP) built specifically for the aviation industry. This highly versatile and customizable ERP solution takes absolute control over the main business processes, including sales, operations, finance and human resources, significantly improving efficiency, productivity and reliability.

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    • Streak is a cloud-based CRM solution integrated with the Gmail account. Its features include sales tracking, project management, business development, email scheduling, reminders and more. It is completely customizable, giving you complete control to build your CRM based on your needs and share data, contacts, emails, files and more with your team in order to complete a job.

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    • Less Annoying CRM is a Customer Relationship Manager designed to meet the needs of small businesses that need better customer management. It is a cloud-based CRM software that allows you to manage your contacts, leads, notes, calendar and much more all within a single, simple and intuitive platform.

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    • Dolibarr is a combined ERP and CRM software created mainly for small companies, foundations and freelance professionals, which allows them to manage and organize multiple aspects of their business such as inventory management, contacts, invoice management, orders, communications and more.

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    • BizAutomation is a complete and robust ERP platform created to speed up and simplify all operations and back-office processes. It offers users a wide range of powerful features that simplify and speed up processes, manage and fulfill orders, ship and deliver quickly.

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    • AmoCRM is a CRM software designed to help manage leads, activities and sales teams. As a manager, you will have full control of your team and pipeline with extremely rich analysis and monitoring tools. AmoCRM is the first messaging-based CRM. Multichannel communication allows you to condense emails and calls in a single app.

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    • 1CRM is a CRM software that allows you to manage and improve relationships with your customers, thus optimizing sales. It is a cloud-based system that allows you to manage sales, orders, projects and all operations related to the company, committing to better support customers.

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    • Cetec ERP is a cutting-edge, completely cloud-based all-in-one ERP software designed to be affordable for small and medium-sized businesses. It provides tools and features that cover every aspect of your operations from sales and quotes to production and shipping.

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    • ECount ERP is a cloud-based ERP (Enterprise Resource Planning) system that allows users to manage their accounting, purchasing, sales, production and human resources needs from a single platform. It was developed to be an economic and flexible business management system that small and medium-sized businesses can rely on for their operations.

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    • Apprise is a reliable ERP (Enterprise Resources Management) solution specific for consumer goods. It offers ready-to-use features that allow companies to make forecasts and DRPs, specific purchases, product lifecycle management, organization of imports, tracking of logistics costs, chargeback management and EDI.

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    • CompanyHub CRM is an excellent CRM software that, thanks to its drag&drop function, allows you to have a complete view of your company’s activities. This program meets all your needs because it is completely customizable and therefore allows you to modify fields, columns, filters, etc. I

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    • Capsule CRM is a simple, flexible and effective web-based CRM software that you can use for any type of small or large business. It allows you to manage your sales pipeline and track offers, proposals and other opportunities. Emails are easily organized with this program, including notes, conversations and documents.

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    • 3730/5000
      Priority Software is an ERP platform equipped with modules for customer relationship management (CRM), project management, business intelligence, time and attendance, human resources, logistics, production and finance. Priority offers solutions tailored to the needs of companies in sectors such as agriculture, the automotive industry, construction, health care etc.

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    • eWay-CRM is a complete CRM software available now on iOS and Android. It helps manage customers, sales, projects and mergers. With eWay-CRM, you can share your Outlook account with your team, track communication history, plan follow-ups, automate business processes and, therefore, manage your business efficiently.

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    • Vienna Advantage offers companies an integrated business solution that closely combines Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Secure Document Management System (DMS). The first of its kind, this web-based and open source ERP / CRM platform features an HTML5 user interface that works seamlessly on all displays and devices, including smartphones and tablets.

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    • Workwise is a powerful business resource planning software designed for medium-sized manufacturing companies. What makes this application unique is that it does not focus on modules but rather on user roles. It allows them to create screens and functions suitable for their individual activities.

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    • To manage and track your sales pipelines you need a great CRM (Customer Relationship Management) tool that assists you in your business activities: find leads, accomplish a proper relationship with customers, manage your team and much more. WakeUpSales is an innovative CRM solution.

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    • With PlanPlus you can organize and assign priorities, automate your business and simplify customer and contacts management, sales opportunities, leads, marketing campaigns, projects, documents, individual and group calendars, task management, planning and goal-setting. This CRM software has one of the best activity management systems with the Franklin Covey A-B-C-1-2-3 methodology.

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    • Favro

      free

      Favro is a complete CRM software for project management and organization with which developers, marketers and managers can plan, track and develop ideas quickly and easily. Created to adapt to the size and needs of any project, Favro allows users to add popular features and integrations as and when they need them. 

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    • Kapture is a CRM software, designed and developed to optimize sales and processes that are related to CRM, taking into account the needs of every company. It is fully customizable, and allows you to expand your business exponentially by automating all your sales, marketing campaigns, customer service, distribution and collection processes with no effort.

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    • Base CRM is a CRM software that helps to significantly improve the sales productivity of your team and provides you with the sales tools required to grow your business. It allows you to improve business relationships with customers by storing and synchronizing all the emails, call records, recordings and notes you shared with them and your partners

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    • Deskera is a corporate resource management platform with a wide range of modules and features that can tackle any business problem. An important job of ERP software is the management of sales and purchases. With this solution, you can manage all operations relating to quotes, invoices and returns etc.

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    • Insightly, Inc

      Insightly is one of the best and easiest-to-use online CRM software for small to large business that offers project management, opportunity management, contact management and detailed sales reports, all in a single service.

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    • BlueCherry is an ERP solution developed specifically for lifestyle brands and clothing companies. It provides end-to-end solutions that help these companies improve, optimize, synchronize the way they design, develop, manufacture and deliver their products. Multi-channel planning is part of the system, providing users with a complete and powerful set of tools to manage and guide planning, forecasting, brand management and goods inventory requirements.

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    • Zoho CRM is an indispensable CRM software for the administration of small to large companies. From the screening of leads to carrying on in-depth analyses, activity statistics and email messages monitoring, you can keep an eye on every aspect of the sales cycle, any time and anywhere, with standard dashboard views.

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    • With PlanPlus you can organize and assign priorities, automate your business and simplify customer and contacts management, sales opportunities, leads, marketing campaigns, projects, documents, individual and group calendars, task management, planning and goal-setting. This CRM software has one of the best activity management systems with the Franklin Covey A-B-C-1-2-3 methodology.

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    • E2 Manufacturing System is a modular ERP system, it offers solid applications that allow users to carry out their activities efficiently. This allows the company’s work processes to continue to flow smoothly, as features such as inventory monitoring and activity planning help eliminate any problems.

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    • SalesOutlook CRM is a CRM plug-in for Outlook, designed to extend and integrate Outlook features and make it more complete and efficient. It is therefore a CRM software that aims to make customer loyalty easier by meeting its demands.With this program, which come with more than 300 customizable templates, reaching new customers will be faster by fostering engagement through attractive newsletters and promotions.

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    • Any creator of CRM software is going to have to answer one simple question: why shouldn’t the buyer use Salesforce? With a competitor that powerful, that well-known and that popular, they’re always going to have their work cut out to come up with an answer.

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    • Open CRM offers, in a single CRM software, all the tools needed to manage and monitor your business. You can follow all the steps related to the sales process, customer management, contacts, finances, events, projects and more. 

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    • Close CRM is a cloud platform that allows companies to increase their sales and achieve more deals quickly and easily. It is a CRM software designed to improve relations with customers and potential customers in such a way as to make all these processes that have always required a long time easier.

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    • FieldCircle offers impeccable software solutions to make on-field management much easier for the professionals. We have field service software that enables businesses to manage their processes easily through a one-stop-solution software. The product features include monitoring on-field issues in order to bring the suitable solution.

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    • Sugester is a CRM software designed primarily for small and medium enterprises (SMEs) that want to acquire more customers and increase their sales. It makes it possible to facilitate and optimize work and business management, saving time and energy that are normally spent in long and cumbersome processes.

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    • MRPEasy is a cloud suite able to compromise CRM and MRP (Material Resource Planning) features, production planning, procurement and much more. It serves small to mid-size manufacturers, helping allocate resources.

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    • With PlanPlus you can organize and assign priorities, automate your business and simplify customer and contacts management, sales opportunities, leads, marketing campaigns, projects, documents, individual and group calendars, task management, planning and goal-setting. This CRM software has one of the best activity management systems with the Franklin Covey A-B-C-1-2-3 methodology.

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    • Optimo is a CRM software mainly used by companies that organize events in any sector. Optimo CRM Dynamics 365 is a Microsoft Dynamics service, based on Cloud9 that offers the possibility of integrating with other CRM solutions such as SalesForce, Oracle, SAP and many others. This CRM system has a really functional web based ticketing system and very efficient and useful operational, financial and procurement tools to maximize profits and increase company sales.

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    • Monday.com is a CRM software created for cloud-based project management that is aimed at small and medium enterprises in various vertical sectors. A solution that helps manage different projects and facilitate information sharing among team members. 

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    • M1 is a corporate resource planning solution (ERP), which offers total integration and automation of your work from offering to billing. The solution was developed with the aim of improving processes. This leads to savings in time, resources and money. All information is in real time.

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    • Zurmo

      free

      Zurmo is a CRM software that allows companies to improve relations with their customers so as to optimize sales as well. Being open source, it therefore allows anyone to style and customize the entire CRM system to their liking, thus meeting everyone’s needs.

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    • SAP CRM is a CRM software created primarily to allow companies to better interact with their customers and maximize sales. In this way you will be able to have the management of your customers under control, having a complete view of all the activities that interest your business.

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    • Marketing1by1 is a CRM software only available in French. It allows you to better communicate with your community, improving customer relationships. Through marketing automation, it will be much easier to retain existing customers and acquire others, automating and personalizing CRM campaigns in order to send the right message to the right person at the right time. 

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    • SugarCRM

      SugarCRM is one of the biggest and powerful cloud-based customer relationship management software. It’s an open-source solution for large enterprises rich in features and functionalities, highly customizable but harder to learn and setup: you’ll need someone able to manage the software.

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    • Focus 9 is a cloud-based ERP (Enterprise Resource Planning) software designed by Focus Softnet for companies in sectors such as hospitals, financial services, real estate, retail, automotive, manufacturing and the public. It is a powerful solution that provides advanced tools to optimize business functions such as accounting and finance, human resource management and improve customer / supplier relationships.

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    • Sage Group Plc

      Sage CRM is a well known Customer Relationship Management service designed for small and midsized businesses. The cloud-based CRM can be quickly deployed and is quite simple to learn.

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    • With PlanPlus you can organize and assign priorities, automate your business and simplify customer and contacts management, sales opportunities, leads, marketing campaigns, projects, documents, individual and group calendars, task management, planning and goal-setting. This CRM software has one of the best activity management systems with the Franklin Covey A-B-C-1-2-3 methodology.

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    • Kaseya Business Management System, better known as Kaseya BMS, is a CRM software that allows you to better manage your relationships with customers and keep the company under control. It is an online CRM system that you can access directly from the browser through a console that allows you to manage all the activities regarding IT services and maximize your relationships with suppliers and real and potential customers.

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    • by TeamGate Ltd. (UK)

      TeamGate is a customer relationship management system that’s heavy on sales. It deploys a clean and clear interface, and we liked it a lot.

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    • by SalesJunction (Atlanta, GA, USA)

      SalesJunction is a sales automation software and CRM tool designed for small business and very affordable priced. Without annual contracts, offering unlimited storage, free monthly emails and phone support service, this platform definitely aims to fulfill all the major needs of startup, small and midsized companies.

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    • PipeDrive Inc (NY, USA)

      CRM should be a way to improve your work, not a chore. Fortunately, CRM solutions like Pipedrive offers you a lot of features without weighing down and become feature-freaks or unusable.

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    • Red Horse CRM is a CRM software that allows you to have a complete view of all business activities: from marketing to sales and customer service. It offers two different versions: the RedHorse CRM and the RedHorse Business Manager, both packed with features. With

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    • by Infusionsoft (Chandler, AZ, USA)

      Infusionsoft is a sophisticated platform dedicated to small business offering CRM, e-commerce, email and social marketing solution all in one place. Its aim is to maps out each step of your sales and marketing strategy and automates repetitive tasks letting grow your business and save your time.

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    • Intouch CRM Inc., (UK)

      InTouch CRM integrates email marketing features in its CRM offer, so you can use it to get two jobs done.

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    • by Ascensio System (Lettonia, UE)

      As an online business software, OnlyOffice (formerly TeamLab) has many solutions, depending on your needs. It’s a document editor, a project manager (with Gantt diagrams), and a CRM system.

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    • CRM Sales is an Italian (and only in Italian) software designed to meet the needs of all those companies that want to increase their business and improve customer management. Designed by Eurobusiness, the CRM system allows you to keep company management under control, providing a detailed analysis of the market and all the activities and opportunities that concern your business. 

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    • SalesBabu CRM is a CRM software, based on cloud, which allows you to monitor every activity of your company’s sales team. With this program you can have a complete view of your contacts to which sales accounts are connected to, so as to cultivate quality relationships with your customers, making them more lasting.

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    • Aptean seems to have a strange idea of its customers. The promotional video for its Pivotal CRM program starts with an alarm clock ringing at seven in the morning. The hard-working executive the alarm clock wakes, though, has nothing to worry about because Pivotal lets him check his schedule on his phone as he lies in bed.

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    • Oxygen CRM is a cloud-based program that deals with improving the customer management of small and medium enterprises (SMEs). It is a CRM software that gives you access to a single database in which all the data, information and documents regarding your actual, former and potential customers are stored.

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