Userflow Review

Userflow is a no-code software designed for user onboarding. It allows the creation of product tours, checklists, and surveys without developer assistance. This platform is used by software providers to improve user onboarding experiences, increase product adoption, and support customer self-service.
The software includes a Kanban-style drag-and-drop builder for creating interactive guided tours and step-by-step checklists. Users can implement in-app surveys to collect feedback, create a resource center with a searchable knowledge base, and distribute feature announcements to inform users about updates. An AI assistant, trained on company documentation, answers user questions. It offers instant preview functionality to test flows directly within applications before launch. Userflow operates as an additional layer on top of existing applications, incorporating tooltips, modals, buttons, and other interactive elements.

USERFLOW – TUTORIAL

USERFLOW –  FEATURES

• Drag and Drop: simple flows that practically build themselves. Give your development team a break. The intuitive flow builder enables anyone to create smart and elegant onboarding flows with just a few clicks.
• Kanban Builder: the Kanban-style builder simplifies the rapid creation of flows without a single line of code.
• Fully customizable and adaptable: customize flows according to your brand and adapt them to user behavior.
• Smart element selection: the proprietary selection algorithm identifies in-app elements using plain text. No more manual tagging.
• Guided progress: users can check off tasks as they go, ensuring essential steps are completed in the right order.
• Automatically triggered steps: dynamically update checklists based on user behavior, so they always know what to do next.
• Targeted segmentation: target users based on attributes such as role, plan, or engagement, ensuring beginners aren’t treated like experts.
• Conditional guidance: show only what matters, such as highlighting an underused feature the user may want to try.
• Multilingual support: easily translate flows, checklists, and tooltips into multiple languages.
• Compatible with everything: integrates seamlessly with your existing tools, whether CRM or analytics platforms.
• Light as a feather: the ultra-lightweight design delivers instant guidance without slowing down your app.