Cogmento CRM Review

Cogmento CRM is a free, cloud-based customer relationship management and sales force automation solution. Convert leads into accounts quickly with this CRM software, expand your customer base, and close deals faster from anywhere. Quickly track leads, identify key contacts, manage your pipeline, and boost your sales team’s productivity. Support every customer across every channel. Personalize customer support, resolve cases quickly, and provide assistance anywhere. Collect and organize all support channels and customer information on a single page to respond faster, route requests to the right agent, and assign tasks based on availability and skills.

COGMENTO CRM – TUTORIAL

COGMENTO CRM – FEATURES

• Lead and pipeline management: track contacts from first interaction to deal closure, with sales process visualization and predictive opportunity analysis.
• AI assistant: analyzes deals, contacts, and emails to generate personalized responses and suggest actions to improve success rates.
• Advanced automation: create intelligent workflows for repetitive tasks and email marketing sequences.
• Integrated call center: automate inbound and outbound calls in 90 countries with dedicated virtual numbers.
• Omnichannel support: unified management of interactions across web, mobile, social media (Facebook, Twitter), WhatsApp, and SMS.
• Real-time synchronization: integrates with productivity tools such as Google Calendar, mobile contacts, QuickBooks, and invoicing systems.
• Mobile app: full access to data, calendars, and contacts via native iOS and Android apps.
• Security: protects sensitive data with strong encryption, role-based permissions, and verifiable credential management.
• Analytics and reporting: customizable dashboards to monitor performance metrics and generate sales forecasts based on historical data.