If you’re running a growing business, you’ll inevitably need to keep track of customer and lead information in the same place, avoiding losing valuable data. A Customer Relation Management software, or CRM, is the right solution for you: it allows you to manage data and customer interactions across different channels.
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CRM solutions include social media, live chat, telephone, website, direct mail, marketing materials, project management tools, purchase history, customer personal information and buying preferences.
This kind of software establishes a thorough business ecosystem linking contact details from each department and multiple employees, cutting down the time it would take to help a customer or retrieve data. But there’s more: CRM systems are also meant to follow leads as they turn into potential clients. You’ll be able to monitor the customer down the pipeline, keeping track of his interactions with your business.
Give attention to pay vendors and investors and control employee workflow is equally simple and straightforward as keeping contacts organized. A standard CRM software includes sales force management tools tracking contacts and follow-ups between customer and salesperson, contact center automation tools that assist your clients in problem-solving steps, marketing automation capabilities, and location-based services.
Many CRM systems are priced by the number of users on monthly subscription. You can find cloud-based top CRM and excellent open source CRM solutions. Almost the totality of Customer Relation Management solutions offers mobile app access to workers on-the-go.
What is the best CRM for your needs? When you choose, you have to keep in mind CRM solutions are meant to be used by any company in any industry: they offer generic and flexible tools. However it’s easy to find better-designed options for your business type: some services aim more on retail and customer interactions, others offer a powerful lead generation system or a better marketing automation.
Benefits of CRM can be crucial for your business growth, affecting your company goals and needs: take a look at our CRM reviews, we’ll help you select the right one. We focus on easy of installation and use, quality of support offered, ability to share data between company departments and how well each aspect of the software connects with your business needs.
1 ApparelMagic
ApparelMagic is an ERP solution specially developed for companies in the fashion sector. It has a multi-channel sales and inventory management feature that allows you to supervise information on multiple sales paths. The software also helps you carefully supervise product design, development and costs.
2 aACE
aACE offers cloud-based on-premise business management software. Modules include accounting, customer relationship management (CRM), corporate resource planning (ERP), inventory and order organization, and production management. Other features include shipping, calendar and planning.
3 Pipedrive
With PlanPlus you can organize and assign priorities, automate your business and simplify customer and contacts management, sales opportunities, leads, marketing campaigns, projects, documents, individual and group calendars, task management, planning and goal-setting. This CRM software has one of the best activity management systems with the Franklin Covey A-B-C-1-2-3 methodology.
4 Freshsales
Freshsales is a CRM software created and developed by the Freshworks company. It has a highly intuitive user interface and a series of powerful features that include lead scoring based on AI (Artificial Intelligence), visual deal pipeline and intelligent workflow automation. Freshsales offers companies everything they need to manage their sales in one package and is trusted by over 15,000 companies in over 80 countries.
5 Kechie
Kechie is a 100% new generation cloud-based ERP software. It is a complete and integrated program that simplifies business processes, whether it is a small startup or a consolidated company. The platform uses its own database which centralizes these procedures in one place.
6 Zigihub CRM
Zigihub CRM is an integrated CRM system and marketing automation platform that points to the needs of small and medium-sized businesses, providing them with a rich feature set. Such as lead generation, contact management, sales automation, website monitoring, marketing campaign management to achieve your goals and constantly drive business growth.
7 Clearview InFocus
Clearview InFocus is a tool that offers you everything you need for accounting services, inventory management and much more. A large number of architecture and engineering firms have taken uses the services of this extraordinary ERP software. The dashboard provides you with the most important information you would like to see at all times.
8 Tubular
Tubular is a CRM software that allows you to better manage your sales pipeline, organizing your contacts and optimizing sales. It is a program that takes advantage of the cloud functionality and supports you in managing relationships with your customers, thus allowing you to save time and energy while still having full control of the entire business situation.
9 Awery
Awery is a corporate resource planning system (ERP) built specifically for the aviation industry. This highly versatile and customizable ERP solution takes absolute control over the main business processes, including sales, operations, finance and human resources, significantly improving efficiency, productivity and reliability.
10 Dolibarr
Dolibarr is a combined ERP and CRM software created mainly for small companies, foundations and freelance professionals, which allows them to manage and organize multiple aspects of their business such as inventory management, contacts, invoice management, orders, communications and more.
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