SMS-iT Review

SMS-iT positions itself as a semi-sentient CRM solution specifically designed for sales and marketing communication. This all-in-one system is meticulously built for continuous expansion and offers a wide range of essential tools for lead generation, sales oversight, and ongoing customer engagement.
With more than 50 specialized sales and marketing tools, including built-in AI, unlimited calling and messaging capabilities, a sophisticated multichannel inbox, a versatile funnel and website builder, a strategic social media planner, an intuitive appointment booking system, and many other features, SMS-iT CRM stands out as a comprehensive solution.

SMS-IT – TUTORIAL

SMS-IT – FEATURES

• AI-powered CRM + ERP: a unified intelligent platform that combines advanced CRM and robust ERP capabilities, using agentic AI to automate processes, deliver real-time analytics, and enhance customer interactions.

• Semi-sentient CRM: blends human understanding with advanced automation, interpreting text inputs accurately, offering contextual suggestions, and continuously adapting to user feedback.

• AI Chat-iT: an innovative agentic AI chatbot solution that delivers fast, contextual responses across multiple channels.

• ChatGPT, Gemini AI, Claude AI, and Llama: integrations that leverage advanced natural language processing to generate intelligent, real-time conversations managed by agentic AI.

• Pipeline: agentic AI pipelines automatically design, manage, and optimize every stage of the customer journey.

• Smart contact management: AI-driven contact organization and segmentation for hyper-targeted outreach.

• Appointments: agentic AI automates end-to-end scheduling, reminders, and ERP integration for seamless meeting management.