N-able Passportal Review

N-able Passportal is a cloud-based password protection solution designed for managed service providers (MSPs). The solution enables users to store, manage, and retrieve credentials through password change automation, credential entry, auditing, reporting, and privileged client documentation capabilities. Credential entry ensures that connection to client devices, applications, and networks is fast and secure. Incident resolution time can be reduced by eliminating the need for technicians to search for credentials and create new ones that can be automatically captured to provide instant access to all authorized technicians. It also enables control of devices, applications, and network access through multi-factor authentication and password management with automation of routine password changes, elimination of password reuse, and generation of complex passwords.



  • Offer cloud-based, encrypted password management
  • Generate stronger passwords, eliminate re-use, and automate password updates and maintenance
  • Increase productivity with fast onboarding, automated workflows, and RMM and PSA integrations
  • Work smarter with centralized IT documentation
  • Give users the tools to reset passwords
  • Organize and safeguard credentials in one place.
  • Allow safe sharing of passwords between technicians.
  • Improve security by leveraging login credential injection.
  • Demonstrate that your clients’ data is in good hands with reports on password security and how credentials are used within your company.
  • Easily onboard and provide techs with information when they need it by providing a centralized and structured repository of data with all client networks, systems, passwords, and documentation.
  • Enforce standardization across the board with MSP-ready templates and standardized operating procedures.
  • Enable your team to maintain consistent service delivery, regardless of technician availability or turnover.


All relevant knowledge can be shared within N-able Passportal, encryption software with MSP-proven standards to simplify documentation processes. Users can monitor credential usage and meet compliance requirements by reporting audit-level proof points.

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Usability: 9 /10 Speed: 9 /10 Features: 7 /10 Support: 8 /10 Pricing: 7 /10

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