Onfleet Review

Onfleet is a cloud-based fleet management solution that offers route optimization, automated dispatch, delivery analytics and customer communications. The iOS and Android apps provide real-time driver monitoring, proof of delivery, chat and more. The software supports deliveries to multiple countries around the world, in industries ranging from groceries and ready-to-eat meals to packages, furniture, couriers, pharmacies and more. Onfleet provides users with various filters and search capabilities such as text, time or status-based queries to find drivers, customers and pickup/delivery activities. The solution also features an internal communication platform that allows users to communicate with staff members and get real-time updates on specific jobs. A custom reporting and analytics engine is also provided that allows users to analyze various metrics.

ONFLEET – TUTORIAL

Let’s look at the demo of this food delivery app:

ONFLEET – FEATURES

• Route optimization: the integrated route optimization engine considers time, location, capacity and traffic to produce the most efficient routing solutions. Updates are sent to drivers in real-time.
• Search and Filter: focus on what matters with time, team and status filtering. Search using text, time or status based queries to quickly find drivers, customers, or pickup/delivery tasks
• Auto-Assign: breeze through on-demand and hot-shot assignment with Onfleet’s powerful auto-assign engine. Reduce service time and labor costs by sending to the right driver at the right time
• Effortless onboarding: simple, intuitive native iOS and Android apps with interactive walkthroughs make it dead simple to onboard new drivers
• Real-time data: up-to-the-second customer info, order details and navigation. Avoid traffic using Google Maps, Apple Maps or Waze
• Proof of delivery: enforce completion requirements through in-app collection of photos, signatures, barcodes and notes
• Analyze and improve: drive productivity and accountability with detailed task history and comprehensive driver performance metrics
• Proof of delivery: photos, signatures and barcodes collected in the field make verifying every delivery a breeze
• Automatic status updates: let customers know when a delivery has started, when it should be expected, and when it’s arriving with automatic SMS notifications
• Real-time driver tracking: provide live driver locations with accurate ETAs in a beautiful, branded and responsive web tracking experience
• Integrated customer communication: allow customers to call or message their driver, dispatcher or call center with a single tap. Calls can be anonymized to safeguard customer data.