OptimoRoute Review

OptimoRoute helps field service and delivery companies deliver exceptional service. Using sophisticated algorithms, the software plans and optimizes routes in seconds. Underneath a simple interface, there’s an endless supply of tricks, features and shortcuts that fit your unique needs and workflows. Scale up, scale down, try new features as your business grows. OptimoRoute is easy to use and flexible for drivers and service teams using the app on their iPhone, Android or tablet. Easily access schedules, navigate while on the road, and track location and job completion. Your field team can capture relevant information seamlessly in the app, such as signatures or photos for proof of delivery or notes on service details.

OPTIMOROUTE – TUTORIAL

Let’s look at the main features of this food delivery app:

OPTIMOROUTE – FEATURES

• Automated Planning: easily import thousands of orders and instantly get the most efficient routes and schedules for your drivers. Account for all workflow constraints. Maximize the number of orders performed, while reducing costs
• Driver and Vehicle: it calculates allowed working hours and driver costs to help eliminate overtime and reduce costs. Vehicle specifics put orders on the right truck (loading ramp, refrigeration) without overloading
• Order and Task: optimize for the best routes & schedules while respecting all order and task criteria: priority, time windows, day of week, date range, reverse logistics orders, variable job durations, skills matching and more
• Live Tracking and ETA: remove the element of surprise. Know where your drivers are and view estimated time of arrival to each location based on the real-time information collected with the mobile app
• Mobile app for drivers: native app for iOS and Android manages complete route, order information and navigation all on the driver’s phone. Route updates and order status immediately available
• Real-time order tracking: send customizable SMS messages or emails to customers informing them when the driver is scheduled to arrive
• Customer feedback: automatic feedback requests let you quickly learn where you shine, what to improve and who is recommending you
• Realtime Route Modification: insert last minute orders, adjust stop sequence or replan when a driver calls in sick. Routes automatically recalculated to reflect manual changes
• Pickup and DeliveryBETA: plan routes with passengers or goods passing from location to another without going through your depot
• Weekly Planning: specify days of the week or date ranges when the orders can be serviced and plan up to 5 weeks in advance with one click
• Workload Balancing: workload can be balanced using only drivers needed or using all drivers and distributing workload among them. Can be balanced by working hours or number of orders per driver
• Flexible Start: find the best shift start time for individual drivers to maximize working time and meet customer expectations
• Analytics: concise reports automatically generated from route data. Easily identify high performers. See exactly where planning hits the target and where to make adjustments
• Breadcrumbs: compare planned routes to actual and zero in with breadcrumbs trail to see exactly where you drivers have travelled. Identify deviations that need to be addressed
• API Integration: easily sync your systems with OptimoRoute™. A robust, easy-to-use API allows end-to-end integration with your ERP, CRM, POS, FSM or any other platform.