BigChange Review

BigChange is a workforce management software, suitable for pest control companies and other sectors, which need to achieve more productivity and efficiency. It is a 5-in-1 solution that supports your mobile workforce thanks to an app for iOS and Android devices and allows for good work planning, a monitoring system of vehicles and the resources they transport, strengthening your relationships with customers (integrated CRM). BigChange is the pest control program that simplifies your life and that of your workers at every stage of work.

BIGCHANGE – TUTORIAL

BIGCHANGE – FEATURES

• Back office & CRM: deliver positive customer experiences at every level, thanks to an array of dynamic product features.
• Job scheduling: create new work-orders and appointments, then allocate them to your people or send direct to vehicles
• Vehicle and asset tracking: keep all your vehicles and assets in view with live tracking
• Mobile workforce app: the new jobs, completed jobs and those in between are all synchronised between your mobile devices and your back office in real time and you can automatically send job cards and certificates directly to your customer where needed
• Network: increase your reach without high levels of capital expenditure and sell your services to other BigChange users
• File library: upload, share documents between your office and field team and choose who sees each file
• NoTouch Signature feature: allows customers to sign off work remotely or at a distance, crucial when essential service work has to be completed while maintaining social distancing
• Cloud-based technology: you can keep all your sensitive data and your customers’ details safe and secure.