ServiceTracker Review

ServiceTracker is an all-in-one solution designed directly by pest control professionals for pest control companies. It aims to improve work management, simplifying all the administrative part that requires a lot of time that you can invest more in attention to customers. Thanks also to the mobile app available for iOS and Android devices, the results will be excellent: higher profits, faster sales, increased cash flow and less time on the road.

SERVICETRACKER – TUTORIAL

SERVICETRACKER – FEATURES

• Job and contract scheduling: keep track jobs, call outs, follow-ups, contract works, customer inspections, reduce the amount of paperwork, minimize field travel and gain benefits in route optimization and much more
• Managing your state of service: management knows instantly if treatments are overdue or if follow ups have not been followed through. Give your clients online access when satisfactory service levels have been reached
• Biologist assessment management: it includes management planning, inspection management, data repositories and comprehensive reporting
• Action plan of significant findings: provides 360 degree visibility of all works orders and visit completion details, including inspection results & certificates and training records
• Signature capture: capture customer signatures directly from the mobile app and create electronic service reports
• Photo capture with tagging: take as many photos as you need and link them to actions, inspections or visits. Tag any photo with a standard tag or free text
• Analytics: ServiceTracker’s reporting and analytics suite together with automated action management, email notifications and our customer portal mean you can ensure control measures are followed, there is complete conformance across the business and throughout customers’ sites
• Project management: ServiceTracker will manage any project and reactive works effectively from quotation to implementation and can be customized to meet your specific requirements
• Document management: document management is built into Salesforce allowing repositories for floor plans, emergency escape plans, fire strategy reports, health and Safety Audits and training records all of which are accessible via the customer portal.