Leena AI is a employee experience software designed to help companies interact with staff members using conversational artificial intelligence (AI) technology. Organizations can inform employees about important announcements or events through block notifications and automatically assign support tickets to responsible team members. Using the program, companies can add frequently asked questions (FAQs) to the knowledge base and manage employee leave and reimbursements on a centralized platform. The solution sends customized surveys with open-ended questions to staff members, interprets sentiment, and allows managers to get detailed information on responses, topics discussed, or trends on an engagement dashboard. Employees can upload images of receipts to request reimbursements, pull pay stubs, fill out vacation request forms, and access the calendar on a unified platform.
LEENA AI – TUTORIAL
LEENA AI – FEATURES
- Enterprise help desk: resolve all employee requests using a single virtual assistant. Empower your employee-facing teams with AI and make them more efficient.
- Resolve employee queries automatically: respond to routine employee queries in real-time via the virtual assistant.
- Redefine case management: empower your employee-facing teams with a centralized help desk to manage and resolve all employee cases in the most efficient way.
- Make employee support smarter with AI: Make an AI-powered virtual assistant your intelligent teammate who regularly learns from employee interactions and automatically updates the knowledge base.
- Workflow builder: create powerful employee journeys by connecting systems, processes, and tools using easy drag and drop workflows.
- Automate processes: automate any complex processes without the technical team’s intervention.
- Integrate systems: connect your system with third-party platforms or applications and easily automate transactions.
- Employee onboarding: ensure complete interdepartmental collaboration and automate the entire employee journey – preboarding, onboarding, transitions and offboarding.
- Minimize dropouts: engage new hires with meaningful interactions at different stages of the onboarding journey and reduce the number of dropouts.
- Assess engagement: leverage pulse surveys to get actionable insights on the engagement levels of the candidates throughout the process.
- Employee engagement: empower your employee experience teams with an AI-powered employee engagement solution and get real-time insights to take corrective action immediately.
- Collect employee feedback: collect frequent feedback about employee sentiment, specific initiatives, or issues.
- Get actionable insights: get real-time intelligent insights and action planning capability to drive employee engagement.
Leena AI is a virtual assistance solution that facilitates integration with various third-party communication systems, human resources and others such as ServiceNow, Slack, Microsoft Teams, Box, Google Calendar, Google Sheets, Workday, ADP, Twilio, WhatsApp and others.
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|Usability: 9.5 /10||Speed: 9 /10||Features: 8 /10||Support: 9 /10||Pricing: 7 /10|
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