Call Record Analyzer Review

Call Record Analyzer is a cloud-based platform designed to help small and large organizations create customized reports for a unified communications environment. Key features include pattern recognition, device usage, custom data formatting, call data management and alert notifications. The application allows supervisors to monitor device use and monitor employee activities during calls. Using its video / voice troubleshooter, managers can capture information about dropped and disconnected calls. Additionally, its dashboard helps users view dialed numbers, identify key callers, and monitor network performance via graphs and tables. Call Record Analyzer allows team members to add custom caller ID labels, allowing them to identify internal and external calls.


Watch this video showing the main analyst functions of this call management software:


  • Intuitive dashboards
  • Main compound numbers
  • Network performance
  • Using the device
  • Dashboard views by department
  • Troubleshoot analytics
  • Customizable column title definitions
  • Customizable data formatting
  • Easily drill down into call record information
  • Display of call flows
  • Reports on the use of the device
  • Ability to recognize internal calls compared to external ones
  • Add custom ID tags
  • Real-time alerts
  • Personalized call number notification
  • Block unwanted incoming calls
  • View the history of blocked calls
  • Specific directory number.


Call Record Analyzer is a call management software that allows administrators to use the solution to provide role-based access to employees, manage passwords, and control data views by department. Leave a review on this program.

You may also be interested in: WinCall

Usability: 8 /10 Speed: 9 /10 Features: 8 /10 Support: 9 /10 Pricing: 8.5 /10

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