CallSource is a performance management solution that helps automate customer information gathering and lead generation. It is a cloud-based platform that allows users to track calls and capture sales leads with marketing insights. Designed for businesses of all sizes, it offers solutions that include call log review and forwarding of saved records via email. The software also allows budget allocation for marketing campaigns to facilitate lead generation through strategic insights into customer data. The phone coverage module of this tool helps ensure that every call is answered when there is a daytime traffic volume. Support is extended through documentation, email, telephone and online help desk.
CALLSOURCE – TUTORIAL
The technology-enabled services of this call management software analyze and optimize business performance. Let’s watch this video together:
CALLSOURCE – FEATURES
- Increase the ROI of your marketing budget: with our call tracking metrics, you can see which ad campaigns, ad sources and special offers are giving you new leads based on volume. Thanks to this data, you can take action and stop advertising that doesn’t work to save money
- Manage your business opportunities: call tracking numbers capture the contact information of every caller, so it’s quick and easy to follow up and book an appointment. Traffic volume based on the time of day can help you manage phone coverage so that every call is an answered call
- Unique call tracking numbers: customers can customize or select toll-free or local call tracking numbers for each marketing campaign. Tracking numbers are exclusive to our customers, so you can rest assured that your ads will always send prospects directly to you
- Automatically capture leads: the solution automatically collects important information about every call, including the caller’s phone number, name, address, and postcode demographics (if available). Call logs allow you to easily track missed calls to increase your database of prospects
- Enhance sales skills with call recording: find out exactly how call managers or front desk staff handle your prospects. By reviewing previous calls, you can improve your employees’ call handling skills and discover any coaching and training opportunities. Forward these recordings by email to highlight positive trends or bad habits
CallSource is a call management solution that also provides services such as unique numbers, customizable reports, employee categorization and procurement of advertisements. Leave a review on this program.
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|Usability: 9 /10||Speed: 9 /10||Features: 8 /10||Support: 9 /10||Pricing: 7 /10|