Guardhouse Review

Guardhouse is an end-to-end workforce management system that enables intelligent guard staff scheduling, GPS tracking, error-free invoicing, and open communication between the field and the office. The solution helps ensure shift coverage and customer satisfaction by optimizing workloads through better scheduling and redistribution of shifts, along with accurate data on timing and rates.
Users can manage and monitor compliance with clearer visibility into accreditations, insurances, compliance licenses, and more. Smart guard scheduling tools allow users to create client-specific schedules with clearly defined roles and requirements from any internet-connected device. The client portal offers real-time roster views and displays staff licenses and renewals to ensure guards are ready to meet every client’s needs. A real-time dashboard provides insights into guard check-ins, leave requests, and more. Users can also send instant emails, SMS, and push notifications to staff about new shift offers, schedules, or updates.

GUARDHOUSE – TUTORIAL

GUARDHOUSE – FEATURES

• Smarter Guard Scheduling: a scheduling system offering visibility into availability, overtime, fatigue management, financials, compliance, and conflicting shifts.
• Error-Free Invoicing & Payroll: a single data entry point for timekeeping, invoicing, and payroll improves accuracy, saves time, generates revenue, and increases profitability.
• License & Certification Monitoring: receive instant notifications for guard license and certification renewals to streamline compliance and governance.
• GPS Clock: peace of mind in knowing when and where your guards are.
• Shift Confirmation: summary view of confirmed and unconfirmed shifts.
• Leave Request: easily review and approve leave entitlements and requests.
• Daily License Checks (AU Only): security licenses are automatically checked against each state’s database.
• Employee Onboarding: our fully automated onboarding module captures all critical HR details, including super fund information.
• Compliance Document Uploads: staff can upload and manually update their compliance documents via the mobile app for manager approval.
• Renewal Alerts: guards and managers are notified in advance to ensure compliance with licensing regulations.
• Smart Scheduling: assign required competencies to each job in the schedule and match the right guard, to the right job, at the right time.
• Templates & Mass Shift Creation: create shift templates by client and site; fulfill client contracts with rotations.
• Generate QR Codes for Checkpoints: generate a unique QR code with GPS map for each checkpoint within a tour.
• Tour Reports: generate comprehensive reports documenting checkpoint data, all accessible from the Client Portal.
• Automated Welfare Checks: easily send welfare checks to staff via SMS or phone call.
• Dashboard Alerts: receive key alerts for all welfare checks directly from the dashboard.
• Digital Timesheet Management: draft timesheets automatically generated from the scheduled shift, ready to review, edit, and approve seamlessly.
• Mobile Clock-In: geolocation enables guards to clock in/out when on the correct site, maintaining a digital timestamp.
• Accounting System Integration: seamless integration with MYOB and Xero.
• Invoice Management: edit draft invoices, send invoices directly to clients, and track payments.