Upper Hand Review

Upper Hand is a management solution for gyms designed to simplify front / back-office operations, including registrations, staff scheduling and event management. The centralized platform allows users to create custom event workflows, schedule schedules in lists with specific attendees, and register customers. It comes with integrated payment and POS solutions, which allow users to track and refund online transactions and prevent failed payments by automatically updating expired or replaced cards in the system. In addition, administrators can use the platform to manage staff availability, payroll, program association and more. Upper Hand offers marketing automation tools for companies to store all customer details and segment contacts to promote targeted geo-marketing campaigns within a specific group.

UPPER HAND – TUTORIAL

The following tutorial shows how to enter and register using this management software for gyms:

UPPER HAND – FEATURES

• Custom Event Types: Tag and organize your schedules as you wish and see consistency across the app. Filter the calendar, events table, reports, associate them with subscriptions, and more
  Seamless Event Creation – Use the same creation workflow to set up new schedules regardless of type, with intuitive logic that lets you customize all aspects
  Event-specific messages: Quickly send messages to a list of attendees of a specific session or schedule them for later
  Customize Landing Pages: Customize your signup pages with detailed images and descriptions with a Rich Text Editor
  Sign-up fields: Add required and optional fields to gather relevant information during sign-up such as sizes, emergency contacts, and more
  Robust Pricing Options – Choose from a variety of pricing options to suit your registration needs. Set a price for the full program, allow customers to purchase individual sessions with an optional reward, create recurring payment plans, and enable dynamic pricing to split remaining sessions for late signups
  Attendee waitlists and restrictions: define how many attendees can register, the age allowed and whether to allow a waitlist after reaching the maximum limit
  Staff and Resource Assignments – Select which staff members are working on the program or view who is available based on their personal schedules
  Credit Passes – Create credit passes, choose which programs customers can use to book, and set them to expire based on purchase date, first use, or specific date
  Package Pricing: Encourage customers to purchase multiple sessions by adding discounts for various packages
  Suspend or Cancel: Easily suspend or cancel your subscriptions immediately or at the end of your billing period. Set your reactivation dates to resume billing and benefits
  Send invitations and reminders: Activate marketing emails that direct customers directly to the signup registration page, plus reminders for those who have yet to act
  Reschedule and Reassign: Easily reschedule a customer’s booked session or reassign the booked resource and staff directly from the calendar
  Check-in from the calendar: keep track of customers present and register directly from the calendar
  Customize products and variants: Create products, add images, set your prices, and add variants such as sizes, colors, and more