Review management software

Best-rated 2022 review management programs

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    • JustLikeAPI is a unique service for scraping reviews and other review-related data from some of the most complicated websites. Its users can save a lot of time and money by not having to manage dozens of different review websites. It is a lightweight, easy-to-use tool for reputation management professionals and data analysts to use as a way to aggregate large amounts of review-related data for people and organizations

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    • LocalClarity is an online review and reputation management solution designed to assist multi-location businesses, franchises, and agencies in monitoring, responding to reviews, and improving their online reputation. The platform also helps users obtain detailed information on aggregated local search result data other than Google and other social platforms.

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    • Nicereply is a review management solution that helps companies solve various problems such as less customer feedback, declining customer numbers, and the need to improve the quality of the support department. The software allows organizations to ask customers for feedback at the bottom of each email and act quickly to shorten a conversation when it starts to get long.

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    • Rocket Referrals is a reputation management software designed to help companies collect feedback to gauge customer sentiments, automate customer communications, and manage online reputation. Administrators can share Net Promoter Score (NPS) surveys with customers and receive notifications about dissatisfied customers.

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    • Broadly is an online proofreading and review management tool that helps small businesses providing services improve their online reputation, increase reviews and attract new customers. The solution helps local businesses build their online presence and improve search rankings through SEO.

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    • Womply is a cloud-based reputation management solution that enables small businesses to streamline processes related to email marketing, customer relations, payment processing and more. Administrators can use the platform to compare performance or revenue metrics against competitors to aid decision making.

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    • RetailTune is a marketing analytics and SEO management software that helps companies manage store information across multiple platforms, such as Google My Business, Facebook Local Pages, Google Maps and other store location applications. Allows staff members to create, execute and track customized localized marketing campaigns.

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    • Swell is a cloud-based platform designed to help small and large businesses collect and manage customer experience feedback through promoter scores, online reviews, and user satisfaction surveys (CSATs). The unified platform comes with a one-click feedback system that allows users to generate positive reviews from customers in real time.

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    • GetMoreReviews is a cloud-based review generation and reputation management solution that uses automated review requests to encourage satisfied customers to leave 5-star reviews online, while blocking negative reviews by logging customer complaints and negative feedback without publishing them.

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    • Mediatoolkit is an online media monitoring and analysis solution that enables companies and organizations to fully collect, monitor and maximize online mentions of their brand, products or services. With each review, the software helps users derive high-value information that enables them to discover opportunities, address problems and complaints quickly and efficiently, make better and smarter decisions, formulate and implement viable strategies, and more.

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    • is a cloud-based review management software designed to help businesses collect and share audio, video, and written reviews on various websites and social media platforms such as Facebook, Google, Yelp, Twitter, LinkedIn, and more. Managers can send out bulk white label invitations to request customer reviews and address immediate issues to protect overall brand value.

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    • Kenect is a cloud-based reputation management software that helps companies interact with customers, generate online reviews and acquire payments via text messages. It allows employees to send text messages to customers through an inbox and route them to teams in various locations or departments.

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    • Reputation Studio is a review management platform designed to help companies generate, respond to, monitor and analyze customer reviews across multiple channels such as marketplaces, websites, social media and more. Agents can create categories that include tags and keywords to trigger urgency and use customizable templates to answer customer questions.

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    • SOCi is a cloud-based marketing solution that enables companies to streamline processes related to campaign advertising, online reputation, content management, customer engagement and more. Professionals can use the platform to store social media content including videos, images or posts in a centralized repository, create posts and configure workflows to improve team collaboration.

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    • JustReview is a review management software that, thanks to powerful widgets, allows you to add reviews to your website in just a few clicks. This program allows you to collect all customer reviews and testimonials and place them on your site or ecommerce so that everyone can read them.

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    • Trulispot is a review management software that targets businesses of all sizes that want to strengthen their online presence by building trusted relationships with their customers. Authentic customer feedback helps improve the user experience, increase conversions and sales, and create a trusted brand that wins the trust of current customers and attracts new ones.

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    • UserVoice is a product feedback management software dedicated to enabling companies to make data-driven product decisions and prioritize feature requests by making customer judgment more meaningful. Companies use the software to make strategic product decisions and improve user engagement and retention while being efficient with their development resources.

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    • ReviewFlowz is a review management and tracking software that connects your business and your team to the feedback left by customers. By accessing an intuitive and easy-to-use dashboard, depending on the filter you choose, you can view and analyze all reviews, past, present and future, their star rating, the keywords that matter most to you, and much more.

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    • Uberall CoreX is a review management software, based on the customer experience: from online discovery to in-store visits, ending with purchase and service opinions. For years now, people have been relying heavily on online reviews, whether it’s Google, Alexa, TripAdvisor, Maps, or any other application, priority is given to what’s at the top of the results.Uberall CoreX is a review management software, based on the customer experience: from online discovery to in-store visits, ending with purchase and service opinions. For years now, people have been relying heavily on online reviews, whether it’s Google, Alexa, TripAdvisor, Maps, or any other application, priority is given to what’s at the top of the results.

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    • CallSource Reviews is a review management software that is designed to bring them all together in one place, secure and easy to use. Packed with features, this online platform allows you to manage your online reputation by keeping it alive and positive.

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