Review management software

Best-rated 2024 review management programs

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    • JustLikeAPI is a unique service for scraping reviews and other review-related data from some of the most complicated websites. Its users can save a lot of time and money by not having to manage dozens of different review websites. It is a lightweight, easy-to-use tool for reputation management professionals and data analysts to use as a way to aggregate large amounts of review-related data for people and organizations

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    • LocalClarity is an online review and reputation management solution designed to assist multi-location businesses, franchises, and agencies in monitoring, responding to reviews, and improving their online reputation. The platform also helps users obtain detailed information on aggregated local search result data other than Google and other social platforms.

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    • Nicereply is a review management solution that helps companies solve various problems such as less customer feedback, declining customer numbers, and the need to improve the quality of the support department. The software allows organizations to ask customers for feedback at the bottom of each email and act quickly to shorten a conversation when it starts to get long.

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    • Rocket Referrals is a reputation management software designed to help companies collect feedback to gauge customer sentiments, automate customer communications, and manage online reputation. Administrators can share Net Promoter Score (NPS) surveys with customers and receive notifications about dissatisfied customers.

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    • Broadly is an online proofreading and review management tool that helps small businesses providing services improve their online reputation, increase reviews and attract new customers. The solution helps local businesses build their online presence and improve search rankings through SEO.

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    • RetailTune is a marketing analytics and SEO management software that helps companies manage store information across multiple platforms, such as Google My Business, Facebook Local Pages, Google Maps and other store location applications. Allows staff members to create, execute and track customized localized marketing campaigns.

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    • Swell is a cloud-based platform designed to help small and large businesses collect and manage customer experience feedback through promoter scores, online reviews, and user satisfaction surveys (CSATs). The unified platform comes with a one-click feedback system that allows users to generate positive reviews from customers in real time.

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    • GetMoreReviews is a cloud-based review generation and reputation management solution that uses automated review requests to encourage satisfied customers to leave 5-star reviews online, while blocking negative reviews by logging customer complaints and negative feedback without publishing them.

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    • is a cloud-based review management software designed to help businesses collect and share audio, video, and written reviews on various websites and social media platforms such as Facebook, Google, Yelp, Twitter, LinkedIn, and more. Managers can send out bulk white label invitations to request customer reviews and address immediate issues to protect overall brand value.

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    • Revi

      free

      Revi is a software to manage and make the most of your customers’ reviews, building a good online reputation of your business, ecommerce or company. Thanks to the partnership with Google, you can collect all the feedback, request it from users who have placed orders, insert CTA buttons that will attract more people, and much more.

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    • Kenect is a cloud-based reputation management software that helps companies interact with customers, generate online reviews and acquire payments via text messages. It allows employees to send text messages to customers through an inbox and route them to teams in various locations or departments.

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    • Grab Your Reviews is an all-in-one solution that allows you to generate, track, market and manage reviews issued by your customers. It works well for any business and is designed to maximize the growth potential of your business by collecting all the reviews of your products on the web in a single dashboard.

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    • Chekkit is a review management software that empowers your local business, enhances customer communication, fosters customer loyalty, and provides a better sales experience. It collects all the feedback provided by users, giving you greater visibility and allowing you to reach a wider audience.

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    • Judge.me is a reviews and testimonials platform designed to help businesses collect and manage customer opinions effectively. With this platform, businesses can easily gather reviews from their customers, display and publish these reviews on their website, and efficiently manage online reputation.

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    • Reputation Studio is a review management platform designed to help companies generate, respond to, monitor and analyze customer reviews across multiple channels such as marketplaces, websites, social media and more. Agents can create categories that include tags and keywords to trigger urgency and use customizable templates to answer customer questions.

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    • SOCi is a cloud-based marketing solution that enables companies to streamline processes related to campaign advertising, online reputation, content management, customer engagement and more. Professionals can use the platform to store social media content including videos, images or posts in a centralized repository, create posts and configure workflows to improve team collaboration.

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    • Okendo is a program that offers a suite of integrated solutions to businesses and ecommerce platform owners who need to improve the management of customer reviews. In fact, Okendo strives to maximize response rates, collect visual UGC, help and provide shoppers with a unique and secure shopping experience, and automate review requests across all channels, using hyper-personalized submission triggers and messaging.

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    • Canny

      free

      Canny is a software tool for capturing, organizing, and analyzing product feedback in one place and prioritizing features and building a product roadmap. It is a dedicated tool for customer reviews that automates work management by halving time. It integrates seamlessly with design and communication tools such as Jira, GitHub, Zendesk, Salesforce, Slack, Zapier and others.

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    • JustReview is a review management software that, thanks to powerful widgets, allows you to add reviews to your website in just a few clicks. This program allows you to collect all customer reviews and testimonials and place them on your site or ecommerce so that everyone can read them.

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    • Trulispot is a review management software that targets businesses of all sizes that want to strengthen their online presence by building trusted relationships with their customers. Authentic customer feedback helps improve the user experience, increase conversions and sales, and create a trusted brand that wins the trust of current customers and attracts new ones.

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    • ClientCircle is a software that best manages client reviews, primarily used by insurance companies aiming for strong business growth. It is a powerful CRM that allows you to build long-lasting relationships and offer your clients and prospects a customized and tailored path designed just for them.

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    • Opinew is a Shopify store plugin that allows you to collect all reviews automatically, including photos and videos. It offers numerous features and widgets for product reviews, dropshipping tools, live chat available 7 days a week and onboarding video tutorials, which are great for familiarizing yourself with this software.

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    • WebPunch is a software that allows you to receive real-time feedback to measure what is going well and what could be improved. This review management program allows you to easily identify your customers’ perceived strengths and weaknesses and, as a result, make changes that are helpful in improving their experience.

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    • Usersnap is a review management software that helps you collect more information about products with screenshots, micro-surveys, and other features. Invite users to share feedback and answer review requests, so you’ll always be up-to-date on everything that works and everything that doesn’t.

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    • GMBapi.com is a local SEO tool designed to optimize local profiles on Google Business Profile for multi-location SEO. This tool allows you to monitor, manage, and improve the online visibility and reputation of your local business locations. With this solution, you can track interactions with local customers, implement a local content strategy, and maximize local visibility.

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    • FeedCheck is a software that supports companies and teams operating in the hospitality, electronics, and fashion industries by collecting all reviews on the web into a single dashboard. With this unified platform offering powerful data analysis tools, you will get a complete picture of all the reviews issued by your customers and competitors.

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    • TargetBay is an e-commerce marketing platform designed to help businesses optimize review management, improve website personalization, and enhance email marketing activities. This solution offers a range of tools and services to allow companies to offer personalized experiences to their customers, collect and manage customer reviews, and more.

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    • Insocial is a customer review and engagement management platform designed to help businesses monitor and enhance their online reputation. Its key features include automatic review collection from various online sources, centralized management of reviews and responses, performance analysis, and detailed report generation.

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    • UserVoice is a product feedback management software dedicated to enabling companies to make data-driven product decisions and prioritize feature requests by making customer judgment more meaningful. Companies use the software to make strategic product decisions and improve user engagement and retention while being efficient with their development resources.

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    • re:spondelligent is a review management software that caters primarily to agencies, restaurants, hotels, ecommerce and businesses operating in any industry. It offers solutions tailored to your needs, whether your business has one location or 200.

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    • Revetize is a business marketing software that supports businesses in managing customers and prospects, reviews, reputation and more. With this solution, businesses can create loyalty marketing campaigns on various social channels in a way that reaches an ever-widening audience.

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    • Sitjabber is a review management software that helps you grow your business by increasing the number of visitors and conversions, improving your marketing strategy and turning your happy customers into true advocates of your brand. With this solution you will be able to build a trusting relationship with consumers who, trusting you, your product and other customers’ reviews, will buy with more confidence.

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    • ngSurvey is a software that allows you to create flexible forms to collect data in the cloud or onsite and surveys to share on all social channels, reachable by your customers. It offers integrated reports that help you measure your customers’ satisfaction by collecting all their reviews in one place.

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    • Signpost is a management and customer review enhancement software that offers powerful automation tools to streamline work and optimize time. It targets all types of service businesses: electricians, general contractors, HVAC companies, plumbers, and other local businesses that want to improve their online presence by collecting positive reviews issued by customers.

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    • Loox is a Shopify tool that allows you to collect and highlight product reviews issued by your customers, with the goal of increasing upsell conversions. In addition to classic reviews, it also includes photo reviews and video reviews, which attract more attention from other users, possible potential customers.

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    • Partoo is a software that manages your reviews on Google, TripAdvisor and Facebook improving your online reputation. It offers accurate reports through which you can stay up-to-date on everything and always have a complete overview of reviews, response rate, average rating and breakdown of satisfied, dissatisfied and neutral customers.

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    •  Leapsome is a comprehensive software solution designed to enhance human resources and business performance management. It provides a centralized and intuitive platform that helps companies foster a dynamic, adaptable, and growth-oriented work environment.

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    • In today’s digital age, online reviews can significantly impact a business’s reputation and success. However, consistently generating positive reviews can be a challenging task for many companies. This is where ReputationStacker steps in as a game-changer.

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    • ReviewFlowz is a review management and tracking software that connects your business and your team to the feedback left by customers. By accessing an intuitive and easy-to-use dashboard, depending on the filter you choose, you can view and analyze all reviews, past, present and future, their star rating, the keywords that matter most to you, and much more.

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    • Uberall CoreX is a review management software, based on the customer experience: from online discovery to in-store visits, ending with purchase and service opinions. For years now, people have been relying heavily on online reviews, whether it’s Google, Alexa, TripAdvisor, Maps, or any other application, priority is given to what’s at the top of the results.Uberall CoreX is a review management software, based on the customer experience: from online discovery to in-store visits, ending with purchase and service opinions. For years now, people have been relying heavily on online reviews, whether it’s Google, Alexa, TripAdvisor, Maps, or any other application, priority is given to what’s at the top of the results.

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    • CallSource Reviews is a review management software that is designed to bring them all together in one place, secure and easy to use. Packed with features, this online platform allows you to manage your online reputation by keeping it alive and positive.

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    • Reputation is an all-in-one solution that allows you to collect and respond to customer reviews, automate engagement with your audience, increase sales, and improve the user experience. There is a Review Booster which has the very goal of increasing the volume of reviews by centrally monitoring, requesting and responding to comments.

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    • Refersion is a review management software that allows you to accelerate your affiliate marketing for Amazon Marketplace and DTC channels like Shopify, BigCommerce, WooCommerce, and more. Manage, track, and grow the success of your brand ambassador, influencer, and affiliate marketing program with up to 5 times higher ROI.

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