Solutionreach is a patient engagement platform with which healthcare teams can access a comprehensive set of features including website management, online scheduling, reputation management, follow-up surveys, patient portal, telemedicine and more. It provides smart appointment reminders that are shared via sms. With digital intake forms, patients can click a direct link to review and sign pre-filled forms using their mobile devices. Additionally, practices can send group messages based on patient-specific criteria, such as age, procedure code, gender, etc… Other features include lead tracking, SEO management, social media monitoring, reports/analysis, group chat and more.
SOLUTIONREACH – TUTORIAL
Let’s look at how easy it is to send a message through this sms marketing solution:
SOLUTIONREACH – FEATURES
- Get the exact information you need
- Request/Schedule from your website or via a text/email link you send them
- Give patients the flexibility they want
- Request/Schedule from a link you post on your Google profile, Facebook page or include in your Newsletters
- Ultimate control of your schedule through the ability to approve or deny appointment requests
- Request Appointments from Automated Recall Emails/Texts
- Upload an image of their insurance card
- Match to individual patient’s preferences – minimizes opt-outs
- Any combination of text/email/voice
- Cancel/Reschedule Requests
- Smart auto responses available e.g. outside of office hours
- Automated Confirmation Writebacks to your Practice Management
- Ability to restrict weekends and early morning reminders for patient preferences
- See full message history by patient
- All automated and manual texts consolidated in 1 view
- Ability to send Images and Attachments
- HIPAA consent tracker and easy patient approval via text
- Telehealth links generated for calls via text
- Customizable forms by patient and appointment type
- Send personalized packets with the forms you create
- See form status in real time
- Automatic uploads of completed information and write back data to all major PMs or EHR software.
Conclusion
Solutionreach is a robust sms marketing solution packed with features such as auto-scheduling that helps physicians accommodate more patients and reduces the chance of missed appointments which affect practice revenue.
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