Boost.ai Review

Boost.ai is a cloud-based and on-premise conversational artificial intelligence (AI) platform designed to help organizations create, launch and manage chatbots to automate customer service and internal support requests at scale. Using AI and self-learning, the platform allows organizations to use information from existing websites, chat logs or old chatbots to reduce the time needed to develop advanced virtual agents. The software uses deep learning and natural language processing (NLP) technologies with its automatic semantic understanding (ASU) technology to interpret and respond to queries via a chatbot or applications such as Skype, Messenger and Slack.
Boost.ai offers a range of features such as centralized information repository, authentication management, predefined templates, language detection, conversational IVR and more.

BOOST.AI – TUTORIAL

BOOST.AI – FEATURES

• No-code builder: no-code conversation builder allows anyone to effortlessly design and deploy automated experiences fast.
• Scalable intent management: design complex flows that include context, filters, action triggers and more thanks to a unique multi-level intent hierarchy.
• Self-learning AI: virtual agents that get smarter over time. Self-learning AI analyzes conversation data and identifies areas to expand and improve.
• Build together: streamline your workflow with powerful collaboration tools. Assign responsibility and prioritize tasks via to-do lists for improved project management.
• Pre-built industry modules: avoid a ‘cold-start’ with pre-built, industry-specific content. Whether you’re a .com, .biz or .org, we’ll get you started with over 2,500 ready-to-go user intents.
• Live dashboard for teams: the dashboard gives managers real-time insights into activities and workload, so they can keep their teams performing at optimal levels.
• AI Trainer and operator synergy: human chat operators collaborate with AI Trainers and create suggestions for new content and responses that help to improve a virtual agent’s ability to automate.
• Single sign-on (SSO): with SSO, your human agents can use a single login across every application they use. This means increased secuirty with less overhead, all in an extremely user-friendly package.