Conversica is a leading provider of Intelligent Virtual Assistants (IVA) that helps organizations attract, acquire and grow customers at scale. It is a SaaS and artificial intelligence-based application that acts as a virtual assistant, aiming to autonomously engage contacts, prospects, customers, or partners in two-way human-like interactions to increase revenue throughout a user’s lifecycle.
Reaching more than 100 million people on behalf of thousands of companies, intelligent virtual assistants are developed on a proven and patented intelligent automation platform that integrates natural language understanding (NLU), natural language generation (NLG), autonomous action chains and deep learning capabilities.Suitable for the insurance, manufacturing, sports, media and entertainment, financial services, and health & wellness industries.
CONVERSICA – TUTORIAL
CONVERSICA – FEATURES
- Generate interest: engage visitors via website chat to connect them to the information they seek, answer general questions, or contact a rep through the website. Reach out to net new names earlier in the cycle to qualify a lead or generate further interest from paid advertising programs.
- Pre-event outreach: reach out to generate interest and set meetings for attendees in advance of events
- Automated service feedback: ensure new customers complete the onboarding process; encourage product registration and promote training and skills development
- Improve visibility: make sure no lead is left behind. AI assistants gather important information, expedite leads, and independently follow up with leads after each meeting so no opportunities are missed.
- Meet customer expectations: capture potential customers from fixed operations who could make a difference. Give leads the timely and persistent attention they need.
Customer-facing teams such as marketing, sales, customer success, and even collections departments in finance can benefit from augmenting their workforce with an intelligent virtual assistant like Conversica to automate and streamline tasks to increase revenue.
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|Usability: 9 /10||Speed: 9 /10||Features: 8 /10||Support: 8.5 /10||Pricing: 7 /10|