UtilityBilling Review

UtilityBilling is a complete billing software suitable for small startups or large companies. The platform offers metered, gradual and flat rate billing, with simplified payments and meter reading. Users can set up automatic e-mail payment reminders, view reports and even work on the go using the mobile app. The UtilityBilling CRM (Customer Relationship Management) module helps keep track of customers, meters and payments in one place. The customer portal allows customers to view their usage and pay their bills online. Organizations can use the four-step invoice wizard to email invoices to customers, as well as automatically send custom reminders and collection notices.


Let’s look at this tutorial to see how to use this billing program for the first time:


  • Invoices outside the box: customer invoices are a key communication channel, new interface formats give you the freedom of choice and the ability to change. It provides fully configurable HTML billing to suit your needs.
  • Integrated with various payment types: the new Waterworks payments integration allows PAYPAL, direct debit from AMEX, VISA, MASTERCARD and bank accounts which means you can pay quickly. This means less time spent calling customers and having to awkwardly ask them for money.
  • Simplified payment allocation: with Waterworks, allocating payments is simple. If the payment is an exact match, it will be assigned automatically, otherwise you will have the option to select your allocations in line with your business rules
  • Works on many devices: if you use a Macbook or iPad you are lucky because its cloud-based water billing platform was designed with you in mind. We have optimized our system for Mac and PC which means that whatever browser you use like Safari, Chrome, Internet Explorer and Mozilla you will have a great experience. .
  • World-class customer service: review one of over 30 customer references to see that the customer service we’ve been offering for over 25 years is second to none.


UtilityBilling is a cloud-based billing program that includes interface modules for QuickBooks and most AMR systems. It also has a dashboard and monthly or quarterly reports to help organizations understand how business is going. Write a review yourself.

You may also be interested in: CIS Utility Billing

Usability: 8.8 /10 Speed: 8.8 /10 Features: 8.2 /10 Support: 9.5 /10 Pricing: 8 /10

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