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Accu-Rate
Free version
Actions triggered by events
Activity monitoring
Archiving and conservation
Automatic call sorting
Automatic dialing of telephone numbers
Call center management
Call list management
Call monitoring
Call recording
Call report
Call routing
Call sharing
Call transfer
Caller ID
Conferences
Contact database
Contact management
File transfer
IVR / Voice Recognition
Labeling
Live Chat
Messaging via SMS
Multi-channel communication
Predictive dialing of telephone numbers
Real-time reporting
Registration on request
Scheduled recording
Telephony-Computer Integration (CTI)
Tracking of interactions
Transcript of calls
Voice message